Privacy Policy
Policy version: 02/07/2026
Culture Warz (“the Game”) is provided by Rear Admiral, trading as Rear
Admiral Games Limited (“we”, “our”, “us”).
This Privacy Policy explains what information we collect, why we collect
it, how we use it, how long we keep it, and your rights under the UK
GDPR.
Information We Collect
Gameplay and account information
- Steam ID or other platform account identifier.
- In-game leaderboard/display name (where applicable).
- A randomly generated installation identifier.
Technical information
- Game version.
- Operating system and platform.
- Current game scene.
- Error messages.
- Exception details.
- Stack traces.
- Diagnostic identifiers used to group similar errors.
Gameplay telemetry
When you start, complete, fail or abandon a level we may collect: - Map
and level information. - Difficulty settings. - Objective progress. -
Match outcome. - Session duration. - Turn counts. - Character
loadouts. - Weapon usage. - Enemy kill statistics. - Gameplay statistics
used to improve balance and stability.
Error diagnostics
If an unexpected error occurs we may collect a snapshot of the game
state including: - Active entities. - Character health. - Equipment. -
Entity positions. - Targeting information. - Other gameplay information
required to diagnose software issues.
We do not collect payment information, passwords, files stored on your
computer, or precise location data.
How We Use Information
We use collected information to: - Operate and improve the Game. -
Investigate crashes and bugs. - Balance gameplay. - Provide technical
support. - Protect the integrity and security of the Game. - Comply with
legal obligations.
Our legal basis is our legitimate interests in maintaining, securing and
improving the Game.
Diagnostic Telemetry and Error Reporting
The Game automatically sends diagnostic telemetry when gameplay events
occur and when unexpected errors or exceptions are encountered.
Diagnostic telemetry may include: - Steam ID or platform account
identifier. - Leaderboard/display name. - Random installation
identifier. - Game version. - Platform and operating system. - Current
map and level. - Difficulty settings. - Match outcome. - Gameplay
statistics. - Objective progress. - Character and equipment
information. - Error messages. - Exception details. - Stack traces. -
Scene name. - A snapshot of the game state, including entity
information, positions and other technical data required to diagnose
software issues.
We use this information only to investigate crashes, improve stability
and performance, analyse gameplay issues, improve game balance, provide
technical support and prevent abuse.
Diagnostic telemetry is transmitted securely to servers operated by Rear
Admiral Games. We do not sell diagnostic data or use it for advertising
or profiling.
Data Retention
Gameplay telemetry and diagnostic information are retained only for as
long as reasonably necessary to investigate issues, improve the Game,
provide technical support and comply with legal obligations. Older
telemetry is periodically deleted or anonymised where appropriate.
Security
We use appropriate technical and organisational measures to protect the
information we process and restrict access to authorised personnel only.
Your Rights
Where applicable under UK GDPR, you have the right to: - Access your
personal data. - Correct inaccurate information. - Request deletion. -
Restrict processing. - Object to processing. - Request data
portability. - Lodge a complaint with the UK Information Commissioner’s
Office.
Changes
We may update this Privacy Policy from time to time. Significant changes
will be communicated through the Game or our website where appropriate.